Bird Bam Tiles Privacy Policy

Last Updated: November 12, 2025

This Privacy Policy explains how Bird Bam Tiles (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access birdbamtiles.com (the “Site”) or use any of our related products, features, or services (the “Services”).

Bird Bam Tiles is hosted on Shopify, which provides us with the e-commerce platform that enables our online store. If any inconsistency exists between this Privacy Policy and our Terms of Service, this Privacy Policy controls for matters related to personal data.

By using the Services, you acknowledge that you have reviewed and understand this Privacy Policy.

1. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

Information You Provide

Name
Email address
Phone number
Shipping & billing addresses
Payment information (processed securely by Shopify)
Account login information
Order details
Information provided through messages or customer support inquiries

We are the sole owners of the information you voluntarily provide through website forms, email, or direct communication. We will not sell or rent this information to anyone.

Order Information

When you place an order, we collect contact details and payment information to:

Process your payment
Complete your purchase
Ship your order
Communicate about order issues or updates

If we encounter issues fulfilling your order, we use this information to contact you.

Your full credit card details are never visible to Bird Bam Tiles; Shopify securely processes all transactions.

Automatically Collected Information

When you interact with the Site, we automatically collect:

Device information
IP address
Browser details
Cookies and tracking data
Website usage behavior

Cookies may be used to:

Improve your shopping experience
Understand Site usage
Store preferences
Enable personalized content or ads

Cookies are not linked to personally identifiable information.

2. How We Use Your Information

We use personal information for the following purposes:

Providing & Customizing the Services

Processing orders and payments
Managing accounts
Handling returns and exchanges
Providing customer support
Remembering preferences
Recommending products
Improving website performance and functionality

Customer Communication

Responding to inquiries
Sending order updates
Providing customer care
Delivering marketing emails (opt-out available at any time)

Marketing & Advertising

Deliver personalized ads
Improve ad strategy
Evaluate interest in products
Use analytics tools like Google Analytics and Shopify data insights

Security & Fraud Protection

Secure the Site
Detect suspicious activity
Prevent fraud
Maintain safe shopping experiences

Legal Compliance

Respond to subpoenas or lawful requests
Enforce policies
Comply with applicable laws and regulations

3. Sharing Your Personal Information

We may share information only as necessary to operate our business and fulfill the purposes in this policy.

With Shopify

Shopify collects, processes, and stores personal information to operate our store. Shopify Privacy Policy: https://www.shopify.com/legal/privacy

With Third-Party Service Providers

For:

Payment processing
Shipping & fulfillment
Analytics
Email services
Cloud storage
Fraud prevention
Website functionality

With Google Analytics

To understand how customers interact with our Site.
Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

For Legal Reasons

We may disclose personal information to:

Comply with laws
Respond to legal requests
Protect rights, safety, or security
Support a business transaction such as a merger or acquisition

We do not share personal information except where required to fulfill your request (e.g., shipping an order).

4. Cookies & Tracking Technologies

We use cookies and similar tools to improve user experience and help us understand Site activity.
Cookies may:

Save login preferences
Track cart behavior
Support advertising
Measure website performance

Do Not Track

We do not alter our data practices when receiving a Do Not Track (DNT) signal.

5. Data Retention

We retain personal information only as long as needed to:

Process and fulfill orders
Maintain your account
Provide Services
Meet legal obligations
Resolve disputes
Enforce agreements

You may request deletion of your information at any time.

6. Your Rights & Choices

You may contact us at info@birdbamtiles.com at any time to:

Access information we have about you
Correct or update your information
Request deletion of your information
Express concerns about our use of your data
Opt out of marketing communications

Depending on where you live, you may also have rights to:

Data portability
Restrict or object to processing
Opt out of sale/sharing for targeted ads

We will respond within legally required timeframes and may require identity verification.

7. Security

We take precautions to safeguard your personal information:

Sensitive data is encrypted during transmission
Shopify securely processes all payment information
Only authorized employees can access personal data needed for specific tasks
No employee at Bird Bam Tiles can view your full credit card number
Data is stored in secure environments

While we strive for strong security, no method is entirely impenetrable.

8. Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share"; or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

9. International Data Transfers

Your information may be transferred, stored, and processed outside your home country. Where legally required, we use approved mechanisms such as Standard Contractual Clauses.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of any changes.

11. Contact Us

For questions, concerns, or privacy-related requests, contact us at: