Terms of Use

Effective Date: November 12, 2025

Welcome to Bird Bam Tiles (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, www.birdbamtiles.com, any related domains or subdomains, and any associated services, digital content, or online features (collectively, the “Site”).

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not access or use our Site.

1. Company Information

Bird Bam Tiles LLC
Email: info@birdbamtiles.com

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase or use our Site. By using our Site, you represent and warrant that you meet this requirement and that all information you provide is accurate and truthful.

3. Ownership and Intellectual Property Rights

All content on the Site — including but not limited to images, logos, product designs, tile artwork, packaging, brand names, text, videos, graphics, icons, and layout — is the exclusive property of Bird Bam Tiles LLC or its licensors.

  • You may not reproduce, copy, modify, distribute, display, sell, or transmit any portion of the Site or its content without our express written permission.
  • Any unauthorized use of our intellectual property constitutes a violation of applicable copyright, trademark, and trade dress laws.
  • “Bird Bam Tiles,” our logos, trade names, and all related marks are proprietary trademarks of Bird Bam Tiles LLC.

4. User Conduct

You agree to use the Site only for lawful purposes and in compliance with these Terms. 

You shall not:

  • Use the Site in a manner that could damage, disable, or overburden our servers or networks.
  • Interfere with or disrupt any security-related features of the Site.
  • Attempt to gain unauthorized access to our systems or data.
  • Upload or transmit any viruses, malware, or other harmful code.
  • Use our content or brand materials for any commercial purpose without written authorization.

We reserve the right to terminate or restrict access to any user who violates these Terms or misuses our Site.

5. Product Information, Pricing, and Availability

  • We strive to display accurate product descriptions, colors, and pricing. However, due to lighting, photography, or monitor settings, colors may appear slightly different in person.
  • Prices are subject to change without notice.
  • We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our sole discretion.
  • Certain items (including pre-orders) may have estimated delivery windows; these are subject to manufacturing or shipping delays beyond our control.

6. Orders and Payment

All purchases made through our Site are subject to our Shipping Policy, Return Policy, and Pre-Order Terms.
By placing an order, you agree to provide complete and accurate billing and shipping information.

  • We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or product unavailability.
  • Payments must be made through approved payment processors listed on our Site.
  • All sales are considered final once fulfilled unless otherwise stated in our Return Policy.

7. Pre-Orders

Pre-order items are not guaranteed to ship within a specific timeframe. Estimated delivery dates are approximate and may change due to manufacturing, customs, or supply chain factors.
By placing a pre-order, you acknowledge that delays are possible and that full payment may be collected upfront to reserve inventory.

8. Returns and Exchanges

Please refer to our Return & Replacement Policy for complete details.
We reserve the right to deny returns that do not comply with policy conditions or that show signs of use, damage, or alteration.

9. Wholesale and Resale Policy

Wholesale purchases are available only to approved retailers.
All wholesale orders are subject to separate Wholesale Terms & Conditions.
Reselling our products without prior written consent is strictly prohibited and may result in legal action or order cancellation.

10. Third-Party Links

Our Site may contain links to third-party websites for convenience or reference.
We are not responsible for the content, accuracy, or practices of these external sites.
Use of any linked website is at your own risk and subject to that website’s terms and privacy policy.

11. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available,” without any warranties, express or implied.
We do not warrant that:

  • The Site will be error-free, secure, or uninterrupted.
  • Product descriptions or images will always be fully accurate.
  • Any defects or issues will be corrected immediately.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Bird Bam Tiles LLC and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to:

  • Your use or inability to use our Site or products;
  • Any unauthorized access or alteration of your data;
  • Errors, omissions, or interruptions in the Site’s operation;
  • Any loss of profits, revenue, or data.

In all cases, our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Bird Bam Tiles LLC, its officers, employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws principles.
Any dispute or claim arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Forsyth County, North Carolina, and you consent to such jurisdiction and venue.

15. Termination

We may suspend or terminate your access to our Site at any time, without notice, for conduct we believe violates these Terms or harms our brand or other users.

16. Changes to These Terms

We reserve the right to modify or update these Terms at any time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the Site after changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms, please contact us:
info@birdbamtiles.com

18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and any other applicable policies, constitute the entire agreement between you and Bird Bam Tiles LLC regarding your use of our Site and products.